One Account, One Identity
Each player is only permitted one active account. Registering multiple accounts using the same name or phone number is strictly prohibited.
Transparent Bonus Terms
All casino bonus bonuses and promotions have clearly stated rollover requirements. No hidden conditions — you know exactly what needs to be done before withdrawing your bonus.
Security & KYC
The identity verification process (KYC) protects your account. Withdrawals can only be processed after identity verification has been successfully completed.
Right to Amend
Casino Bonus reserves the right to update these terms from time to time. Members will be notified via email or in-account notification whenever material changes are made.
1 Definitions & Acceptance of Terms
In this Terms and Conditions document, "Casino Bonus", "we", and "Platform" refer to the website and mobile application operated under the domain casinobonus.wine. "Member", "player", or "you" refers to any individual who registers an account or uses Casino Bonus services.
These terms form a binding agreement between you and casino bonus. By clicking the register button, accessing the platform, or using any of our services, you automatically accept all terms and conditions stated here, along with our Privacy Policy and Responsible Gaming policy, which form part of this agreement.
These terms are a living document that may be updated from time to time. The latest version is always accessible via the "Terms and Conditions" link in the footer of the casino bonus website.
2 Member Eligibility
Casino bonus services are only available to individuals who meet all of the following criteria:
- Age 18 years and above on the registration date
- Have the legal capacity to enter into a binding agreement
- Not on any self-exclusion list or platform ban
- Register under your own name using true and accurate information
- Fully responsible for ensuring that use of the platform is lawful under the regulations of your jurisdiction
Casino Bonus reserves the right to request identity verification at any time to confirm member eligibility. Members found not meeting the above criteria may have their accounts suspended or closed without prior notice.
3 Account Registration
Each member is only permitted to hold one (1) active account on casino bonus. Opening multiple accounts using the same name, phone number, email address, IP address, or payment method is a violation of these terms and may result in the suspension of all associated accounts and forfeiture of balances.
During registration, you are required to provide true, accurate, and complete information. casino bonus conducts an identity verification process (KYC) that includes phone number, email, and valid ID document verification before any withdrawal is processed.
Required Information
Full name, Malaysia phone number, active email address, date of birth, and ID number (MyKad/passport) are required for full registration and account verification.
Password Security
You are responsible for keeping your account password confidential. Use a combination of uppercase letters, lowercase letters, numbers, and symbols for a strong password. Do not share your login details with anyone.
4 Deposits & Fund Withdrawals
Casino Bonus accepts deposits via a variety of local payment methods including DuitNow, FPX, Touch 'n Go, Boost, GrabPay, and direct bank transfer. All deposits are processed in Malaysian Ringgit (MYR) and credited to your account instantly upon confirmation.
Withdrawals can only be made to the same payment method used for the deposit, except in certain circumstances requiring approval from our compliance team. Withdrawal limits depend on your VIP level.
| VIP Level | Daily Deposit Limit | Daily Withdrawal Limit | Processing Time |
|---|---|---|---|
| 🥉 Bronze | MYR 10,000 | MYR 5,000 | Up to 24 hours |
| 🥈 Silver | MYR 20,000 | MYR 10,000 | Up to 24 hours |
| 🥇 Gold | MYR 50,000 | MYR 20,000 | Up to 12 hours |
| 💎 Platinum | MYR 100,000 | MYR 50,000 | Up to 6 hours |
| 👑 Diamond | No Limit | No Limit | Instant |
- The minimum deposit is MYR 30 for all payment methods.
- The minimum withdrawal is MYR 50. casino bonus does not charge any processing fees.
- Deposited funds must be wagered at least once (1x) before a withdrawal is permitted when no active bonus is present.
- Casino Bonus reserves the right to delay withdrawals by up to 72 hours for security review and compliance purposes.
5 Bonus & Promotion Terms
All bonuses, promotions, and special offers provided by casino bonus are subject to rollover requirements and validity periods stated in each offer. It is the member's responsibility to read and understand the terms of each bonus before claiming.
Rollover requirement refers to the total betting amount you must reach before the bonus portion can be converted into withdrawable cash. For example, a MYR 100 bonus with a 5x rollover means you need to wager MYR 500 (not necessarily win MYR 500) before the requirement is considered complete.
Bonus Abuse
Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, will result in bonus cancellation and account closure.
Validity Period
Each bonus has a validity period of 7 to 30 days depending on the promotion type. Unused bonuses will expire automatically after that period.
One Bonus at a Time
Only one bonus may be active at a time unless otherwise stated in the promotion terms. Claiming a new bonus while another is still active may result in the existing bonus being forfeited.
- Bonuses cannot be transferred between accounts or converted directly to cash without meeting rollover requirements.
- Two-sided wagering (hedging) or low-risk betting designed to fulfil rollover requirements without genuine risk is prohibited.
- Casino Bonus reserves the right to void any bonus suspected of being obtained through fraud or abuse.
6 Game Rules
All games available at casino bonus use a Random Number Generator (RNG) system independently audited to ensure the fairness and integrity of every game outcome. casino bonus does not manipulate the results of any game.
In the event of a technical disruption or system failure during an active game session, Casino Bonus will use server records as the definitive reference. Should there be any discrepancy between what is displayed on your device and the server records, the server records shall be considered accurate.
- Players are solely responsible for ensuring the legality of their actions in every game.
- Confirmed bets cannot be cancelled unless a technical error can be proven through system records.
- Casino Bonus reserves the right to restrict access to certain games for players in specific regions in accordance with compliance requirements.
- Progressive jackpots and large wins may be subject to additional review before withdrawal is approved.
7 Account Security
You are fully responsible for maintaining the security of your Casino Bonus account login credentials. This includes your password, verification PIN, and any OTP codes sent to your registered phone number or email address.
Casino Bonus will never ask for your password, PIN, or full financial details via email, text message, or live chat. If you receive any communication claiming to be from Casino Bonus requesting such information, please report it to our support team immediately.
Two-Factor Authentication (2FA)
Casino Bonus supports two-factor authentication via SMS OTP. We recommend enabling this feature in your account settings for an additional layer of security.
Suspicious Activity
If you suspect your account has been accessed without authorisation, change your password immediately and contact the Casino Bonus support team via live chat 24/7.
8 Platform Responsibilities
Casino Bonus strives to keep the platform running without interruption 24 hours a day, 7 days a week. However, we do not guarantee that the service will always be free from technical disruptions, system maintenance, or circumstances beyond our control.
Casino Bonus shall not be liable for any losses arising from technical disruptions, internet connection failures on the player's end, or errors caused by inaccurate information provided by the player during registration or the verification process.
- Scheduled system maintenance will be announced at least 24 hours in advance via in-account notifications.
- In the event of an unexpected outage, Casino Bonus will restore services as quickly as possible.
- Any interrupted bets due to technical disruptions will be reviewed using server records for a fair resolution.
9 Account Closure & Suspension
Casino Bonus reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that a member has violated any term in this document, or has engaged in fraud, money laundering, or activities that compromise the integrity of the platform.
Members who wish to voluntarily close their account may contact the Casino Bonus support team. Any remaining cash balance (excluding bonuses that have not met rollover requirements) will be refunded after identity verification is complete.
- Accounts suspended due to fraud are not eligible for balance refunds.
- Bonuses that have not met rollover requirements will be forfeited upon account closure, whether voluntary or forced.
- Opening a new account after suspension without casino bonus approval is strictly prohibited.
10 Responsible Gaming
Casino Bonus is committed to responsible gaming practices. The platform provides a range of self-control tools to help players maintain healthy and balanced gaming habits.
- Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
- Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
- Session Time Limit: Set session time limits to avoid excessively long gaming sessions.
- Forced Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
- Self-Exclusion: Sign up for long-term self-exclusion if you feel that gaming is having a negative impact on your life.
For more information and support resources, visit our Responsible Gaming page. This platform is for individuals aged 18 and above only.
11 Terms Amendment
Casino Bonus reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Material changes will be communicated to active members via their registered email or in-account notification at least 7 days before the changes take effect.
Continued use of the casino bonus platform after any changes take effect is considered acceptance of the amended terms. It is the member's responsibility to review this page periodically to stay informed of the latest terms.
12 Contact Us
If you have any questions, concerns, or complaints regarding these Casino Bonus Terms and Conditions, please contact our support team through the following channels:
Live Chat 24/7
The fastest way to get answers. Click the chat icon in the bottom-right corner of the screen to connect with one of our support agents.
Support Email
Send your detailed enquiry to [email protected]. We aim to respond within 24 hours on business days.
FAQ Page
Answers to frequently asked questions are available on the FAQ page. Check there first – your answer may already be available.
Behind these terms and conditions lies a genuine commitment we uphold for every member.
Bank-Level Encryption
All data and transactions are protected with 256-bit SSL encryption — the same standard used by major Malaysian banks. Your personal and financial information is never exposed.
Fair Play & Audited
Every game at casino bonus uses an independently audited RNG. No result manipulation — every round is completely random and fair for all players.
Transparent & Clear Terms
We don't believe in confusing fine print. All rollover requirements, withdrawal limits, and bonus policies are stated in plain language that Malaysia players can easily understand.
Play Smart, Play Safe
The casino bonus Terms and Conditions are designed not to burden players, but to protect all parties and ensure a fair, safe, and enjoyable gaming experience. If you need assistance with responsible gaming, self-control tools and resources are available on our platform.
This Platform for users aged 18 and above only. Find out more on the Responsible Gaming page.
Ready to Start Playing?
You have read the Casino Bonus Terms and Conditions. Now it's time to enjoy over 1,000 games on a transparent, secure, and fair platform — built exclusively for Malaysia players.